Frequently Asked Questions
What services does House of Charis offer at our day spa in Walnut Creek?
We offer silk press, haircuts, hair extensions, facials, waxing service, and vajacial treatments. Our team serves clients seeking professional beauty and wellness services in Walnut Creek, CA. Contact us to learn which service fits your needs.
Do you accept walk-in customers or do I need to book an appointment in advance?
We recommend booking an appointment in advance to ensure availability and minimize wait time. However, reach out to us directly to ask about walk-in availability on your preferred day.
What days and times is House of Charis open?
Our spa is open Monday 9 AM - 5 PM, Wednesday 9 AM - 5 PM, Friday 9 AM - 5 PM, Saturday 8 AM - 6 PM, and Sunday 8 AM - 6 PM. We're closed Tuesdays and Thursdays. Get in touch to schedule your visit.
Is House of Charis located in Walnut Creek, and do you serve customers outside that area?
Yes, House of Charis is located in Walnut Creek, CA, and we serve clients in the Walnut Creek area. Contact us to confirm service availability for your location.
What should I expect during my first visit to our beauty salon?
On your first visit, our team will discuss your hair texture, skin type, and goals to recommend the right service. We'll answer questions, explain the process, and ensure you feel comfortable before we begin your treatment at our Walnut Creek salon.
Do you offer hair services for all hair textures, including natural and textured hair?
Yes, we work with all hair textures and types. Our team is experienced with natural and textured hair for services like silk press, haircuts, and hair extensions. Reach out to discuss your specific hair needs.
How do I choose between a silk press, haircut, or hair extensions service?
A silk press smooths and straightens textured hair temporarily. A haircut shapes and styles your hair. Hair extensions add length or volume. Contact us to discuss your goals, and our team will recommend the right service for you.
Can I request extra time for my appointment if I need it?
Yes, we can accommodate requests for extended appointment time. When you book or contact us, let our team know if you'd like extra time for your service.
Do you work with wigs and hair extensions, and what should I know before booking?
We offer hair extension services. If you're bringing a wig or have extension questions, get in touch before your appointment so our team can prepare and ensure we have what you need.
What is your cancellation policy for appointments?
Contact us directly to learn our specific cancellation and rescheduling policy. We recommend reaching out as soon as possible if you need to adjust your appointment time.
How do I book an appointment at House of Charis?
Contact us to book your appointment at House of Charis in Walnut Creek. Our team will help you schedule a time that works for your service and availability.
Do you offer memberships or loyalty programs for regular visits to our salon?
Reach out to our team to ask about membership or loyalty options for regular clients. We'll share details on how to maximize value on your visits to House of Charis.
